Lesson 07 of 08 · about 5 min

Five whys

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8

Five whys walks one causal chain. Each answer has to be the cause of the line above it, and it has to be something you could go and check. The chain stops at a cause you can change.

A wheel-speed packet was rejected on the flatsat. Take the why that the log supports. Five answers close the report.

On the Knowledge page

Resources